Terms of Service
By submitting a transaction file to Clear Closing TC or utilizing our services, you (the “Agent”) agree to the following terms and conditions. These terms ensure a seamless, professional, and compliant partnership.
1. Scope of Services & Nature of the Relationship
- Administrative Capacity: Clear Closing TC operates strictly in an administrative support capacity. We do not provide legal, financial, or real estate advice to you or your clients.
- Independent Contractor: Clear Closing TC is an independent contractor, not an employee, partner, or joint venture of the Agent or the Agent’s Brokerage.
2. Division of Responsibilities
To ensure strict NCREC compliance and the highest level of service, we maintain clear boundaries between administrative support and fiduciary representation.
- Managing transaction timelines, deadlines, and internal calendar triggers.
- Coordinating communication between the Agent, Client, Lender, Closing Attorney, and Co-op Agent.
- Drafting addendums strictly based on the Agent’s written instructions.
- Auditing files for missing signatures and uploading documents to the Agent’s brokerage compliance system.
- Client Relationship & Strategy: Acting as the primary fiduciary, face of the transaction, and market advisor to the buyer or seller.
- All Negotiations: Handling all discussions regarding offer terms, Due Diligence repair requests, and price reductions. Once you reach an agreement with the other side, simply provide us the documentation, and we will manage the execution of those addendums.
- After-Hours & Emergencies: Clear Closing TC operates during standard business hours (Monday–Friday, 9:00 AM to 5:00 PM EST). The Agent is responsible for managing any urgent, time-sensitive fires or negotiations that occur outside of these hours.
- Respond to the Transaction Coordinator in a reasonable amount of time.
3. Financial Terms & Invoicing
- Service Fees: Our standard fee is $350 per transaction side. Dual Agency transactions require double the compliance tracking and are billed at $500.
- Payment at Closing: Fees are payable directly from the Agent’s commission at closing. Clear Closing TC will submit an invoice and W-9 directly to the closing attorney to be included on the ALTA/Closing Disclosure.
- Late Payments: If a fee is not paid at the closing table, the Agent is personally responsible for paying the invoice within three (3) business days of closing.
4. Termination of Agreement
- Termination of the Real Estate Contract (Failed Transaction): Clear Closing TC operates on a strict “No Close, No Fee” basis. If the underlying real estate transaction terminates, falls through, or otherwise fails to close for any reason, this coordination agreement is automatically canceled. The Agent will owe absolutely nothing ($0) for any coordination services rendered on that specific file up to the point of termination.
- Termination by the Agent (Active Transaction): The Agent reserves the right to terminate Clear Closing TC’s services on an active file at any time. However, if the Agent chooses to cancel our services, but the underlying real estate transaction continues and successfully closes, the Agent remains legally responsible for the full, agreed-upon service fee.
- Termination by Clear Closing TC: Clear Closing TC reserves the right to terminate our services on any file at our discretion. In the event that Clear Closing TC initiates the cancellation:
- The Agent will be charged $0 for the file, regardless of how much work has been completed.
- Clear Closing TC will provide a comprehensive, detailed Status Report outlining exactly which tasks have been completed and which deadlines are pending.
- Clear Closing TC will immediately transfer all gathered compliance documents, vendor invoices, and communications to the Agent to ensure a seamless handoff and support the successful closing of the transaction.
5. Liability & Indemnification
- NCREC Compliance: The Agent and their Broker-in-Charge (BIC) retain ultimate legal and fiduciary liability for the transaction. The Agent is responsible for reviewing all documents, ensuring the accuracy of all data entered into the MLS, and final approval of the Closing Disclosure (CD).
- Indemnification: The Agent agrees to indemnify and hold harmless Clear Closing TC, its owners, and its staff from any claims, lawsuits, damages, or NCREC disciplinary actions arising from the Agent’s negligence, omission, or failure to perform their fiduciary duties. Clear Closing TC is not liable for missed deadlines resulting from the Agent’s failure to provide necessary documentation in a timely manner.
6. Confidentiality & Data Security
Clear Closing TC agrees to maintain the strict confidentiality of all client information, financial records, and transaction details in accordance with state laws and federal privacy regulations (including TRID). We will only share transaction details with authorized parties (lenders, attorneys, co-op agents) as required to close the file.
7. Governing Law
This agreement shall be governed by and construed in accordance with the laws of the State of North Carolina.
Direct all Terms of Service questions to sales@clearclosingtc.com.

